Aparthotel Adler Ewa Wrona conducting business activity under the name "Aparthotel Adler", based at ul. Piwna 7, 30-527 Kraków, entered in Central Register and Information on Economic Activity (CEIDG) conducted by the Minister of Economic Affairs, NIP: 6792486724, REGON: 351336171.

Thank you for choosing Aparthotel Adler. The following rules are intended to ensure the comfort, safety and quiet stay of all guests. Checking in with Aparthotel Adler, The guest accepts the terms of this Regulation..

1. Reservation and payment

• The reservation is binding after making a full prepayment.
• Payments are made via a link to payments sent by e-mail — operated by the external payment services system (the payment administrator in this area is my own, as required).
• Booking can be cancelled or changed no later than 48 hours before the scheduled arrival.
• Reservations made later than 48 hours before arrival (last minute) require immediate payment and are not cancelled or returned.
• For group bookings, individual arrangements apply.
• The invoices are issued electronically after payment of the stay. Information on the invoice should be provided on reservation (including NIP if it is to be on the company).

2. Personal and contact details

• The guest is obliged to submit true personal data and current contact details.
• Access codes are sent to the indicated phone number.
• When making reservations, the guest agrees to the processing of personal data in order to carry out his stay. The data administrator is Aparthotel Adler.
• For online payments, my system processes data to handle transactions – The guest assumes that my names are the administrator of these data in this area.
• The provision of such personal data is voluntary, albeit necessary for the performance of the service.
• Detailed rules on the protection of personal data are included In our Privacy policy (link).

3. Check-in and check-out

• The object works in the system self check-in.
• After booking a deposit, the guest receives a text with a building access code and a box code with a room card.
• The hotel day lasts from 14:00 to 11:00 on the next day.
• Once you have finished your stay, throw the card in a special box at the reception desk.
• If you lose or do not return the card, contact the service immediately. A fee of PLN 50.

4. Breakfast

• Breakfast must be ordered on reservation and paid in advance.
• They are served in the restaurant room (level -1) at an hour. 8:00–10:00.
• Early breakfast is possible by prior arrangement (phone/e-mail/WhatsApp).
• Breakfast without reservation is possible, but we do not guarantee their availability.

5. Rules of residence

• Applicable total smoking ban. Smokers are welcome to the patio open until 22:00.
• Nighttime silence is valid at an hour. 22:00–6:00.
• Only those checked in may stay in the rooms. Guests leave the facility at 10:00 at the latest.
• It shall be prohibited to carry weapons, flammable materials, drugs and other dangerous substances into the facility.
• The guest is responsible materially for any damage to the facility.
• Animals no are accepted.

6. Parking

• Aparthotel Adler does not have its own parking lot.
• Parking spaces are available on nearby streets or 50 m from the property is a public parking lot.
• Monday to Saturday, between 10:00 and 8:00, there is a paid parking area.
• We also recommend paid parking on 18 Józefińska Street.

7. Liability

• Aparthotel Adler is not responsible for the valuables left in the room or for the vehicles of guests.
• Guests are required to use the facility according to its intended use and safety rules.
• The provisions of the Civil Code and the Tourist Services Act shall apply to matters not governed by these Regulations.

8. Contact

• Questions and emergency situations are solved by telephone or via WhatsApp: +48 517 458 628.
• The property does not offer luggage storage or wake-up service.

9. Right to change and cancel (reservation cancellation)

• Due to the nature of the service (accommodation at a specified time) the right to withdraw from the contract 14 days not applicable.
• The guest has the right to change or cancel the reservation free of charge up to 48 h before arrival. After this date, the full stay fee applies – the reservation is non-refundable.
• It also applies to traders who purchase for purposes related to their business but who do not have a professional character for the buyer.

10. Complaints and guest comments

• In the area of accommodation services, no classic advertising mode of goods is used – we do not sell material products.
• Any comments regarding the stay or quality of service may be made by e-mail: aparthotel.adler@gmail.com
• Applications shall be processed within 30 days of their receipt.
• It also applies to traders who purchase for purposes related to their business but who do not have a professional character for the buyer.

11. Final provisions

• The website www.noclegkrakow.pl does not contain content intended exclusively for 18+ people.
• Aparthotel Adler reserves the right to amend these terms and conditions.
• The current version of the Rules of Procedure is always available on the website.